Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Anonymous
from Memphis
Verified Purchase:Yes
Hard to get to installation site, may be my fault? Did not use for 2024, and could not copy my 2023 info for 2025, had to hand enter everything. Finally, would like to have printed just a select page or 2 from my 1040, but no option other than to print all 11 pages.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sunrise, FL
Verified Purchase:Yes
Very disappointed that when I needed help with a problem or had a question, got insufficient answers from AI chat instead of being able to talk to an actual person
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: hwp1
from California
Verified Purchase:Yes
Overall I was pleased with the product however, I was disappointed with the limited number of intuitions supported for downloading financial data. For exam[le, Bank of Maerica and Merrill are not supported/listed
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Willysmom
from California
Verified Purchase:Yes
Makes filing taxes easy. I like that it imports information from previous year, so I don't have to look things up.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Idahofan04
from Idaho
Verified Purchase:Yes
been using the program for years the whole family gets together each year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Mark 35
from Orange County, CA
Verified Purchase:Yes
I had been using Turbotax but now they require Windows 11, therefore I tried your software. There were some confusing areas. Turbotax is more straitforward.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sun Prairie, WI
Verified Purchase:Yes
I completed the programs and submitted them for acceptance. Both Fed.. and State said we owe 00. Both were accepted but the State acceptance came with a notice that we owed
I filled out both programs and sent them for acceptance. Both said we owed 00. The state form came with a form that said we owed $352 and sent a voucher that was supposed to be sent with the money. I could not get an explanation from anyone. The AI help program could not give any answers. I called a number for your company and also called the state tax number. Both said they did not know why the program said we owe money. They said to ignore the voucher your company emailed us. I don't want to get fined for not paying something the program said we owed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
I thought it was going to be fairly easy - NOT
on April 18, 2026
Posted by: seacheese
from Endicott, NY
Verified Purchase:Yes
I have used your product for the last several years and I thought this was the most confusing version yet and I am going to a professional tax preparation service to review this years taxes, as I have no idea what or why it did what it did. Other years it would guide you and show foundational messages and this years the was none of this. Now, this year, I had different return of the past where my brokerage (Schwab) investment activity genrated most of my income and this product interfaced with the brokerage and downloaded the transactional data. I thought it was going to be fairly easy but I was wrong. When the process ran its audit, there were several transactions that were flagged and I did not have the knowledge and the product help/AI? was pathetic; I started March, tried to interact with 'this' AI but soon I was very confused took a break and tried to work on things again but it was horrible. In the end, I just wanted to get through the taxes and file them on time. I think I spent 18 hours and that was too much on this and feel that this did not save me any money or time...
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock