Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3 out of 5
3
Software need improvement
on April 18, 2026
Posted by: Blackfoos
from New Jersey
Verified Purchase:Yes
The software does not contain all the needed programs. eg NYC 1127
Cons: Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 18, 2026
Posted by: Old Joe B
from Houston, TX
Verified Purchase:Yes
Most of the program I use is very easy to work with. The only area I get upset about is filing the K-1's
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Expediency!
on April 18, 2026
Posted by: Cush75
from Bow, NH
Verified Purchase:Yes
It made doing my taxes less stressful. Very quick and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2025 Taxes
on April 18, 2026
Posted by: Anonymous
from Newburgh Heights, Ohio
Verified Purchase:Yes
Been using it for years it works great very efficient very fast and very reasonable
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
New Jersey hitch
on April 18, 2026
Posted by: RogerNJ
from Princeton NJ area
Verified Purchase:Yes
As usual, generally good. Had one perplexing problem. I had cashed in an investment with an insurance company and received a 1099-R showing total amount paid, then taxable amount (hopefully, capital gains). OK on Federal. But New Jersey wanted to tax the total received and ignored the taxable amount, thereby showing and taxing a much higher NJ total income. My solution was to place the taxable amount in both fields of the 1099-R on my Federal return, thus giving the correct taxable amount for NJ. Does NJ have a different rate for capital gains. Don't think I got that. What else could I have done?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Updates Not Timely
on April 18, 2026
Posted by: jvb5231
from The Villages, Fl.
Verified Purchase:Yes
The product works well EXCEPT I was disaapointed I could not complete my K-1 forms until the last program update. Next year I will probably use TurboTax.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thorough and Reliable product
on April 18, 2026
Posted by: jjeglide
from Myrtle Beach, SC
Verified Purchase:Yes
We’ve been using H&R Block for several years because we trust it, it’s easy to use and it is thorough. We’ll continue to use it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and follow
on April 18, 2026
Posted by: Jake7
from South carolina
Verified Purchase:Yes
Excellent program, download could have been easier.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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