The software does not contain all the needed programs. eg NYC 1127
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Most of the program I use is very easy to work with. The only area I get upset about is filing the K-1's
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
As usual, generally good. Had one perplexing problem. I had cashed in an investment with an insurance company and received a 1099-R showing total amount paid, then taxable amount (hopefully, capital gains). OK on Federal. But New Jersey wanted to tax the total received and ignored the taxable amount, thereby showing and taxing a much higher NJ total income. My solution was to place the taxable amount in both fields of the 1099-R on my Federal return, thus giving the correct taxable amount for NJ. Does NJ have a different rate for capital gains. Don't think I got that. What else could I have done?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
The product works well EXCEPT I was disaapointed I could not complete my K-1 forms until the last program update. Next year I will probably use TurboTax.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.