As usual, even though I bought the deluxe software, IT DID NOT INCLUDE THE STATE RETURN. As usual, I had to go through hoops to get a link to the state edition.
As usual, when an update to the federal edition was available, it would "download," but not install. It would go into a loop multiple times, requiring me to reboot my computer and find a workaround.
This is not professional programming, and this is a very, very poor product. Next year I'm am switching to Turbo Tax. Goodbye.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Easy to use and follow software. Good short explanations
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Pro- I was able to submit. Cons- everything else. Working with this software was an almost entirely negative experience. I have no confidence that it is actually correct. It refused to carry forward updated numbers when I made corrections, offered no guidance whatsoever in parts, and generally did nothing to inspire confidence. I will not be using this product again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Purchased product again for the fourth time and continue to be pleased. Straight forward instructions and easy to import information from previous returns to same time and redundancy.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
17th year using the H&R Block Deluxe Mac version, all with good results. Still waiting for the program to provide a larger font selection, as the program's fonts are just to small.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Overall Outstanding product. However, while you can enter the data fo the WV Motor Vehicle Property Tax Adjustment Credit (MV-1) unfortunately WV still requires adding the state issued form with your return. This REQUIRES you to mail in your return versus electronic filing. CHANGE REQUEST: allow unique state forms to be scanned into the return as .pdf files so the return can be electronically filed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!