Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 18, 2026
Posted by: GmaVe
Verified Purchase:Yes
I've been using H & R Block tax software for several years and have been happy with my results.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Junk software
on April 18, 2026
Posted by: TurboTax Convert
from Washington DC
Verified Purchase:Yes
As usual, even though I bought the deluxe software, IT DID NOT INCLUDE THE STATE RETURN. As usual, I had to go through hoops to get a link to the state edition.
As usual, when an update to the federal edition was available, it would "download," but not install. It would go into a loop multiple times, requiring me to reboot my computer and find a workaround.
This is not professional programming, and this is a very, very poor product. Next year I'm am switching to Turbo Tax. Goodbye.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It is easy to use.
on April 18, 2026
Posted by: Anonymous
from Sarasota, Fl
Verified Purchase:Yes
I buy this program every year to help me do my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Excellent software. Guides you step by step.
on April 18, 2026
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
Easy to use and follow software. Good short explanations
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Avoid
on April 18, 2026
Posted by: someone1212
from California
Verified Purchase:Yes
Pro- I was able to submit. Cons- everything else. Working with this software was an almost entirely negative experience. I have no confidence that it is actually correct. It refused to carry forward updated numbers when I made corrections, offered no guidance whatsoever in parts, and generally did nothing to inspire confidence. I will not be using this product again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 18, 2026
Posted by: bwbull
from Plant City, FL
Verified Purchase:Yes
Purchased product again for the fourth time and continue to be pleased. Straight forward instructions and easy to import information from previous returns to same time and redundancy.
Pros: Easy to prepare, Easy to import documents
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
DeLuxe 2025 for the Mac
on April 18, 2026
Posted by: Anonymous
from 75656
Verified Purchase:Yes
17th year using the H&R Block Deluxe Mac version, all with good results. Still waiting for the program to provide a larger font selection, as the program's fonts are just to small.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
EXCELLENT with 1 caveat for software improvement.
on April 18, 2026
Posted by: Anonymous
from Wheeling, WV
Verified Purchase:Yes
Overall Outstanding product. However, while you can enter the data fo the WV Motor Vehicle Property Tax Adjustment Credit (MV-1) unfortunately WV still requires adding the state issued form with your return. This REQUIRES you to mail in your return versus electronic filing. CHANGE REQUEST: allow unique state forms to be scanned into the return as .pdf files so the return can be electronically filed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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