Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Anjum F Kaiser
from TX
Verified Purchase:Yes
Easy navigation, user friendly, and interactive software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spring, TX
Verified Purchase:Yes
A great product for the price. It has easy to understand instructions and tax information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: vlj1
from NC
Verified Purchase:Yes
Software was easy to download and guide me through the process. I did make an error and made every effort to correct with no success. I used the AI Chat which advised the question could not be answered. As there was no phone contact, I had to redo the entire return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Acon
Verified Purchase:Yes
The “AI” is trash. Bring back the ability to chat with someone real. Unclear directions and bad advice. Overall not worth anywhere near the price
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: R J1
from MS
Verified Purchase:Yes
Would have liked clearer instructions on the handling of military income for the Mississippi State section.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from S.E. Michigan
Verified Purchase:Yes
I hate having to pay taxes, but your program makes it less painful. My biggest complaint would be that the font size should be able to be changed. Even with a larger monitor I have difficulty reading the information. Also, more contrast from the background to the print would be very helpful. Visual problems are common especially amount my senior generation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Please renew your agreement with Merrill Lynch
on April 18, 2026
Posted by: BeeGeeBee
from Atlanta, GA
Verified Purchase:Yes
I have used your tax software for many years and I have always been very happy with it. This year I was extremely disappointed that I could no longer import my Merrill Lynch 1099 forms. It caused me a lot of extra work. Next year I may be forced to buy TurboTax for this reason.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tricia68
from Rockford, IL
Verified Purchase:Yes
I have used this product to do my taxes for as long as I have been working and value how easy it is to use. I will continue to buy this program as long as it remains available. I strongly recommend this to anyone looking for an easy program to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock