Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Anonymous
from nv
Verified Purchase:Yes
For some reason this version was much more confusion then the last 5 years , it took a lot more time to get to work
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: just me again 1000
Verified Purchase:Yes
Should be able to choose standard deduction and skip most of the interview.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nominey
Verified Purchase:Yes
File “got corrupt” and I had to redo our entire taxes. Second time in two years. Last time I’ll ever use HR Block
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good program in general but has a notable error
on April 18, 2026
Posted by: Bob 2025 year
from Houston
Verified Purchase:Yes
You have an error in your program and when I tried to explain it in your support contact page, it wouldn't accept my message (maybe you don't accept certain text characters?) so after 3 tries I gave up. This error could cause significant problems for many of your users - you need to fix it! Also, I was surprised the you STILL don't have an import feature from Interactive Brokers, which is a heavily used stock brokerage exchange. As a result, I had to enter all of my trades on their exchange manually.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Any novice can use this software with confidence.
on April 18, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have been a long time customer. I rely on this software to guide me through the process. Great product.
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DEI R
Verified Purchase:Yes
Consumer is made to feel he is following the proverbial rabbit (IRS) down the rabbit hole. With the help of the bureaucracy, your word salad encourages capitulation to conformity
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: stanhin
Verified Purchase:Yes
Generally good (certainly a reasonable price). Need to be able to find specific topics more easily, e.g., estimated federal taxes and estimated state taxes.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
It handled everything I wanted It was easy to use.
on April 18, 2026
Posted by: AG52
from chicago
Verified Purchase:Yes
I bought it in December and I am so happy that I did it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock