Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
3
Help w/ MD state Decoupling for bonus depreciation
on April 18, 2026
Posted by: Anonymous
from Gaithersburg, MD
Verified Purchase:Yes
Wish H & R Block would simplify the de-coupling bonus depreciation on the MD state tax return vs Federal. Been 30 years & no idea how to calculate & no support from software.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Shreveport la
Verified Purchase:Yes
Questions were worded vaguely. I had been a loyal user but will consider other options next year.
Cons: Doesn't maximize refund, Hard to prepare
Value
1
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CogitoVino
from Virginia
Verified Purchase:Yes
Bought when it became available last December, as I needed to do a quick take on what my final estimated tax payment would need to be for 2025. Procrastinator that I am, I wound up not completing the returns (included a state return) until April 14. I've used H&R Block tax software every year now since 2008 and find it very good, about as easy to use as can be expected considering the complexity of the tax code. Not particularly happy with the additional charge for filing state electronically (so I don't) or the double-charging for filing an extension then the final.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pops75
Verified Purchase:Yes
I used this software last year so I thought I’d try it again. I was not disappointed! Your software is easy to use, user friendly and provided great results!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SRMom
from Santa Rosa CA
Verified Purchase:Yes
Everything worked great; timely uptdates, ease of use, ease of review and submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DezzG
Verified Purchase:Yes
To use the 2025 H&R Block program required getting a new computer to run the program with windows 11- which I wasn't ready to purchase &/or please with having to do ... I can't recall knowing this before purchasing your tax program & I've been using your program since 2002 ...
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Not user friendly, lots of inaccuraries, useless
on April 18, 2026
Posted by: Sensible user
Verified Purchase:Yes
Lots of inaccuracies. I e-filed my state returns. After 2 days, the software update lowered my tax payment. Now, I have to file an amended return. HR block is falling behind Turbo tax. I will switch next year.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Generally comprehensive, but it still leaves out some important detail (how much of your vehicle registration can you claim, what portions f your property taxes should be excluded, etc.). Some additional details about why it is asking for certain details and the tax ramifications would be very helpful. Still ridiculous that it's an extra $20 to e-file state returns. The "planning" is a joke - I asked it to modifying my withholding and it asks you to enter a bunch of number guesses with no guidance based on all the data I've already given it. I might as well have made these guesses by myself. It gave no suggestions. Pointless.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock