Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: bluebmx
from Boston
Verified Purchase:Yes
Overall, a good alternative to TurboTax which I had used over past 10 years
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richardson, TX
Verified Purchase:Yes
It doesn't feel as polished as in prior years. It may be time to give Turbo Tax another try after many years of using HR Block. At times, it wouldn't let me delete information - saying I had to wait till later. But it was never clear what "later" meant or how to find it. One of my pet peeves is when the review tell me there's missing information but want me to fix in in the form - not the interview pages. It leaves it up to me to navigate to the actual form. I finally figure out how to get there and it's disorienting to view it in a different way than I entered it. And I see no error and you didn't give enough information to figure out what the problem was or how to fix it. It looked right to me. There were numerous minor surprises that left me feeling like getting the SW out this year was rushed - not polished. One suggestion for improvement - allow me to say I will use the standard deduction (whether it's the best option or not). Now you ask for lots of information that isn't clear to me it's ONLY needed if itemizing. Or at least label it so it's clear I don't have to dig for information that isn't needed for standard deduction.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Happyhim
Verified Purchase:Yes
Software had bugs. Unable to download statements from my financial institution
Cons: Hard to import documents
Value
3
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BGRAYDOG
from Ohio/Texas
Verified Purchase:Yes
Purchased 2025 federal and state tax software. Was able to do ine and my daughter's federal return with no problems. I moved during 2025 and the state software had a hard time doing partial year return. Ending up printing the return and manually sending the return in.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Charging for filing state & state web filing is fr
on April 18, 2026
Posted by: FrankPaul
Verified Purchase:Yes
The software is good but the pricing on filing state returns is not. I was going to file my state return on the state web site for free but they wouldn't let me reset my password so I had to pay H&R to file my state.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Granhpa
from Ky
Verified Purchase:Yes
Been using hr software for several years works great
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Thinker60
from Evansville, IN
Verified Purchase:Yes
Each year I use H&R Block software and am always glad to see it reuse data from previous year. Big time saver
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Every year we have a printing issue. Always top or bottom, and sides are cut off. Even looking at pdf files on the screen, they are cutoff. If we are audited, we could not print the files. Printing works neither on our latest Mac desktop with latest OS or old Mac with most up to date OS. This is very frustrating every year.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock