Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
At times I was confused and had a hard time finding the unemployment entry I went forward and backwards then finally it appeared. I felt like I was watching for it closely since I had this issue last tax season.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Lack of features doom this otherwise good product
on April 18, 2026
Posted by: AaCBRown
from Las Cruces, NM
Verified Purchase:Yes
The program still works fine but the font and icons are too small to read, and cannot be enlarged. I will no longer be able to use this program as a result. A more minor complaint is that the program does not allow bulk entry of basis for capital gains. I have over 1,000 individual line items with proceeds downloaded from the broker, but for which I need to compute the basis myself. Entering these one at a time is extremely tedious. I need a facility to upload the data in a spreadsheet or .csv file or some other form.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: J M at jkmcguire
from Ballwin, Missouri
Verified Purchase:Yes
I have purchased H&R Block Deluxe + State Tax Software for years with very good results. This year a curious program error came up when calculating my Estimated Tax for 1040-ES, Part III Refund Or (Balance Due),
Line 38. Total tax from line 32 was 18,986
Line 39. Total withholding and other pax payments was 18,600
Line 40. Refund or (Balance Due) was 386
Which since the amount had no () then No Form 1040-ES printed for my remittance for Quarterly payments.
Curious, program did not know how to subtract and come up with the appropriate TAX OWED.
Problem???
Line 38. Total tax from line 32 was 18,986
Line 39. Total withholding and other pax payments was 18,600
Line 40. Refund or (Balance Due) was 386
Which since the amount had no () then No Form 1040-ES printed for my remittance for Quarterly payments.
Curious, program did not know how to subtract and come up with the appropriate TAX OWED.
Problem???
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lpb553
from Chicago
Verified Purchase:Yes
I’ve been using this software for decades and highly recommend it. Straightforward user interface with good guidance throughout the preparation process
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Migebone
from Sacramento CA
Verified Purchase:Yes
I've been doing my own taxes for most of my life. The H&R block software is easy to use and you can call them if there's ever any doubt on subjects within the software you need help with. Not to mention their software is usually less expensive than their competitors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hj007
from Va 23451
Verified Purchase:Yes
This program does not include the VA state form 760C, thereby preventing my ability to file online.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob1927
from WI
Verified Purchase:Yes
Did the job, but seemed more focused on upselling than getting me thru my taxes.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tryingxx
from USA
Verified Purchase:Yes
I tried to get help, but after many tries with the help AI on the side of the screen, I was told that I had to switch to the download version. How did I know this wasn't the download version??? There was no notice that it was different. I've used HRBlock for at least 10 years, and now it's been changed? Anyway, I found the download version and paid $65.00. THEN,,, Nothing would transfer from the version I had already started, so I spent an hour trying to transfer, until I went to HELP again and learned that nothing transfers between version and I would have to start over. I finally gave up and filed for an extension because I have a more complicated situation this year with a lumpsum SSA payment to deal with. I'm wondering if it will even be possible to complete my taxes on the downloaded form. I need help with this and you aren't helping.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock