Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Booring
Verified Purchase:Yes
Software is hard for a person my age to work with because the text being gray against a white background is a strain to eye to see and there does not appear to be any way to change that and or make the text
larger.
larger.
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Seymour66
from Wareham, MA
Verified Purchase:Yes
I have been buying this product for over a decade and pretty happy with it. This version suits best for active investors.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have used H&R Block tax software for several years and have always been satisfied with the product and its ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chr91
from Cheektowaga NY
Verified Purchase:Yes
I purchased this software once again and still impressed by how thorough and comprehensive the choices are throughout the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: No nikckname
Verified Purchase:Yes
AI assistant, better than human (available anytime, highly patient, pretty helpful answers/info, no communication issues, etc).
For Fed, mostly good, but disapprovingly leaves some research/understanding/decision-making to me, instead of expected guided tour.
For the state, not that helpful/useful, so used the state gov's on-line app instead.
For Fed, mostly good, but disapprovingly leaves some research/understanding/decision-making to me, instead of expected guided tour.
For the state, not that helpful/useful, so used the state gov's on-line app instead.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: clc23
Verified Purchase:Yes
Product came with one state return but neglected to mention e- file wasn't included. Questioned value for the price.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Block 123699
from NYC Queens
Verified Purchase:Yes
Over L am happy but was unable to correct occupation list on the return. I the occpation had been imported from prior ear and was no longer correct. Help in the software was sparse and the AI answers did not work.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
Very user friendly software. The help topics are very informative.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock