Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
2
Not sure if I will use them again next year
on April 19, 2026
Posted by: iPat
from Minnesota
Don't understand how they came up with some of the amounts, can't delete form or add form to explore option. And ran into issue with HSA distribution but felt the software can't handle the situation. May be they can't handle more complex situation,
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Easy 11
Verified Purchase:Yes
Wonderful everything you need to ensure a perfect Tax return most important for me is expert advice and help available
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Igoti
from Baltimore MD
Verified Purchase:Yes
I’ve used the software for years and I love it.
Won’t change to another software for nothing.
Won’t change to another software for nothing.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MrEskie
Verified Purchase:Yes
Good product, but I have a few issues doing my taxes with the software. First, it is impossible to increase the font size to read forms and such. When using a web browser, if you press <ctrl> and the "+" key, font size increases. This is frustrating. Second, several areas I need to use a browser AI to get help on various how to do things. Example, when filing and needing to figure which option to use for paying taxes with PayPal, it would be better is the options actually said PayPal.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
on April 19, 2026
Posted by: Toots toots toots
from Maryland
You could make it easier to use. For example, one should be able to print of next year's estimaed tax payments without having to input all the information again.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Slightly Ok
Verified Purchase:Yes
Pretty easy to use, but misleading in price. It claims to do state, but you have to pay an extra fee to submit it. There was also a fee to pay money due to the IRS that had a very high hidden fee as well.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dmpl7
Verified Purchase:Yes
I have been using Block for several years and it has served me well.
Pros: Easy to prepare
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
Getting pricier each year for something that is free with others software. Some things are not well explained causing you to look outside for the answers
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock