I have used this for several years now, only once reverting to my previous tax filing program. This year all the tax law charges that were jammed through Congress made the process more confusing and unclear that it needed to be.
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Does most everything I need. One thing that might help is after using the "go to" feature being able to return to where you were before using. You might be in the middle of something when using it, but if you use it to go back to where you were it takes you to the beginning of a category then having to scroll forward to where you were.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I was unable to input the info of my 1095 form onto my 8962 form. Overriding the form disqualified my taxes from being sent through e-file.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My 2024 and 2025 taxes were rejected. I filed in time but still had to mail the printed forms in. There is no contact number for an agent to get help in real time
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.