Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
4 out of 5
4
TY 2025 Was a Bit Easier w/H&R Block
on April 19, 2026
Posted by: Tax Program User 69
from USA
Verified Purchase:Yes
I have used this for several years now, only once reverting to my previous tax filing program. This year all the tax law charges that were jammed through Congress made the process more confusing and unclear that it needed to be.
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple
on April 19, 2026
Posted by: Msts
from Nebraska
Verified Purchase:Yes
Easy to use and answers any question I have while going along the process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2025
on April 19, 2026
Posted by: The Buddman
Verified Purchase:Yes
Very easy to use, I wish the price would be lower, for long time users
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
All that most users need
on April 19, 2026
Posted by: Anonymous
Verified Purchase:Yes
Does most everything I need. One thing that might help is after using the "go to" feature being able to return to where you were before using. You might be in the middle of something when using it, but if you use it to go back to where you were it takes you to the beginning of a category then having to scroll forward to where you were.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Probably better to file with a professional.
on April 19, 2026
Posted by: 30035
from VA
Verified Purchase:Yes
I was unable to input the info of my 1095 form onto my 8962 form. Overriding the form disqualified my taxes from being sent through e-file.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Need live contact
on April 19, 2026
Posted by: RcCGA
from GA
Verified Purchase:Yes
My 2024 and 2025 taxes were rejected. I filed in time but still had to mail the printed forms in. There is no contact number for an agent to get help in real time
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I had a good experience using the software
on April 19, 2026
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
It was easy to use and contained explanations when required.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 19, 2026
Posted by: Oldman1954
from Texas
Verified Purchase:Yes
Activation code had to be researched did not automatically fill
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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