Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: Self Preparer
Verified Purchase:Yes
My second year using H&R. It's very easy to use and offers good tips and examples.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rvh20
Verified Purchase:Yes
The program just takes off to whatever it wants to even though you selected a different destination.
It is difficult to go back to a previous screen. Sometimes it won't go back at all.
When Accuracy is checked and a form is brought up, the explanation of what is needed can be incomplete. When that happens, you can,t get out of that screen to correct or move on. The program, overall, is good but could be much better.
It is difficult to go back to a previous screen. Sometimes it won't go back at all.
When Accuracy is checked and a form is brought up, the explanation of what is needed can be incomplete. When that happens, you can,t get out of that screen to correct or move on. The program, overall, is good but could be much better.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sunnyvale,CA
Verified Purchase:Yes
I bought the software last year and have used it for about 15 years.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bay Area California
Verified Purchase:Yes
I have been using this tax preparation software for many years, and have always found it easy to use, and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
I have been using this since it was called "Tax Cut", Mostly intuitive and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hampton VA
Verified Purchase:Yes
You only offer five e-file when you used to offer 10 my family members didn't get the e-file because after 5:00 I could not pay the e-file I'm going to look elsewhere next year
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gibraltar MI
Verified Purchase:Yes
I have used H&R Block for years. I found the program simple and easy to use. It guided me through the entire income tax process and I was done in an hour.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
considering trying something modern & contextual
on April 19, 2026
Posted by: 2025JD
Verified Purchase:Yes
I've generally liked the H&R Block Tax software. However, I find I've been living with a few things in recent years that deserve feedback:
1. answering a question, e.g. "am i contributing to an IRA this year?," providing a yes & a $$ amount, then changing my mind and deselecting, invariably requires me to go into the raw form and remove the $$.
2. same for self/spouse HSAs and the max totals available, and the divvying between them that can occur
2a. no consideration was provided in the interview/questions for 'additional HSA contributions b/c 55yr+'
3. the UI itself - feels dated. Like Quicken, feels like no investment is being made into generally improving the experience
4. several [i] icons suggesting "more information is available" yielded nothing when clicked
5. context around numerous questions is lacking - I'd like to know, "how should I consider answering this," - there's generally plenty of whitespace to add more of the "why"
1. answering a question, e.g. "am i contributing to an IRA this year?," providing a yes & a $$ amount, then changing my mind and deselecting, invariably requires me to go into the raw form and remove the $$.
2. same for self/spouse HSAs and the max totals available, and the divvying between them that can occur
2a. no consideration was provided in the interview/questions for 'additional HSA contributions b/c 55yr+'
3. the UI itself - feels dated. Like Quicken, feels like no investment is being made into generally improving the experience
4. several [i] icons suggesting "more information is available" yielded nothing when clicked
5. context around numerous questions is lacking - I'd like to know, "how should I consider answering this," - there's generally plenty of whitespace to add more of the "why"
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock