Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
5 out of 5
5
Stable Product
on April 19, 2026
Posted by: GB17
from Spain
Verified Purchase:Yes
The software has evolved over the years. It's very usable in its current state.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great ease of use
on April 19, 2026
Posted by: RKVR
from Morrisville, NC
Verified Purchase:Yes
Very satisfied. The menu options and the features are good.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not Stellar
on April 19, 2026
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I’ve been using HR Block for several years. This year the software seemed to have missed a lot more details from imported documents. I also don’t feel as confident that the software complete and correct.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time H & R customer
on April 19, 2026
Posted by: Anonymous
from Boston
Verified Purchase:Yes
Our family has been using the H & R Block software to file our taxes for many years. The software makes it easy to navigate the many complicated questions when filing taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on April 19, 2026
Posted by: Ted26
Verified Purchase:Yes
I buy this every year because it’s easy to do my own tax return.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
slightly opaque
on April 19, 2026
Posted by: newguy25
from minneapolis mn
Verified Purchase:Yes
I thought process was good. I usually use turbo tax, however since they no longer support windows 10 I was forced to look elsewhere. I refuse to use the online version of either your or intuits offering.
a couple notes. your process is a little bit more scripted, its much harder to choose what you want to work on. and when you do and then go back to another area your software wants to go through the steps again. so jumping around is a bit more difficult I thought, and the process feels a bit more magic box. I feel very separated from the final product and its a bit harder to "know where" the numbers are coming from and what form you are currently filling out.
also merrill is like the 2nd largest brokerage. not being able to import documents from their platform feels like a sizable miss. fortunalty I had few trades this year.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I keep using it.
on April 19, 2026
Posted by: JHK1
from Oregon
Verified Purchase:Yes
I use this every year because it always does a good job for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Win10 support appreciated
on April 19, 2026
Posted by: MickJM
from Seattle, WA
Verified Purchase:Yes
First time H&R Block user after TurboTax discontinued Windows 10 access. I do not want to use their or anyone else's online versions. Please continue to support Windows 10 for as long as possible.
Overall, satisfied with the program. The UI can sometimes be unclear about where you land when going back a page. It goes back to the beginning to the section, and not the previous page you were on.
Pros: Easy to import documents
Value
3 out of 5
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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