Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: daily2j
from az
Verified Purchase:Yes
got thru the fed return fine but didn't have anything more complicated than 1099-Bs. when it comes to AZ state, it doesn't support form 309 (taxes pd to another state or country). if that's not important to you then this program is a solid choice.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I use HR Block every year and it always does a great job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HRbummed2026
from Orange County, CA
Verified Purchase:Yes
I have been using HR Block for over 10 years and usually it’s a fairly easy experience, but this year was the worst! Technical / software problems prevented me from submitting both my federal and state forms without hours of redoing it over and over and I am still unsure what I did to finally get it to submit. It was forcing me to fill in worksheets such as Social Security that I did not have to because I do not yet receive benefits but due to my age it ASSUMED I did!!! So dang frustrating!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, Tx.
Verified Purchase:Yes
I use HR Block deluxe every year and it is so easy to do my taxes. The software is intuitive and helps with any questions that I've had.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MikeEJ
from Madison AL
Verified Purchase:Yes
Product had promising features but was buggy. I’ve used your products for over 20 years and never experienced issues between the federal and state portions.
Cons: Time consuming
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Don1966
from Kanab ut
Verified Purchase:Yes
It was easy to use and I’ve always used H&R Block for taxes dddff
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 007Dan
from Honolulu, Hawaii
Verified Purchase:Yes
As an ex-IRS Special Agent, I find this software very professional and a great time saver!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RolandOfGilead007
Verified Purchase:Yes
Everything was fine. My only complaint was not finding out until
AFTER I got done with my state filing that you were going to CHARGE MORE MONEY to file it. I find that deceptive and truly a bad look for HRB. I’d rather pay it at the point of sale than get to the end of my filing and have to cough up MORE MONEY. I will remember this next tax season.
AFTER I got done with my state filing that you were going to CHARGE MORE MONEY to file it. I find that deceptive and truly a bad look for HRB. I’d rather pay it at the point of sale than get to the end of my filing and have to cough up MORE MONEY. I will remember this next tax season.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock