Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: bmas
Verified Purchase:Yes
works well most of the time but it doesn't calculate all things.
some places it tells you to look at the IRS publications to figure it out which seems to defeat the purpose of using tax software.
some places it tells you to look at the IRS publications to figure it out which seems to defeat the purpose of using tax software.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Annoyed88
Verified Purchase:Yes
I should have been able to file for free, yet I was forced to “upgrade” to deluxe and since I needed to file. It didn’t give me much of a choice.
Cons: Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ShariG
from Ukiah, CA
Verified Purchase:Yes
I’ve used your software for many years now & though it doesn’t make doing our taxes “fun” it does make them tolerable & reasonably simple.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bud25
from Ohio
Verified Purchase:Yes
The HRB works well overall. This was my first-time use of the program, so I did know my way around. I thought I had completed the filing process and nearly missed the deadline. Fortunately, I decided to review and confirm the filings were in-fact processed 3 days before the deadline. Once I did that I received confirmations of the filing and the scheduled e-payments.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 53719
from Indianapolis, IN
Verified Purchase:Yes
I was charged twice for my state filing. I need to speak with someone to resolve this asap. Thanks.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software mostly worked well. However, I did not like how it seemed the senior deduction did not seem to register.
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Goldmarsh
from Wilmington, De
Verified Purchase:Yes
I have been using this software for decades now (back when I would install from a CD). Always a good experience and never had a problem with my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ttcw
Verified Purchase:Yes
The software doesn’t maximize your deductions, and is a bit pricey for software that doesn’t have help available to assist if you get stuck.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock