Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Posted by: BillM9
Verified Purchase:Yes
Been using H&Block software for over 20 years. That says it all.
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Bill, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: HRBDS
from Pennsylvania
Verified Purchase:Yes
Very thorough as it goes through each item.
High Price of Software.
High Price of Software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I downloaded the software, opened up the app and had my taxes done - no problems - No hassles
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Mom2two
from Arkansas
Verified Purchase:Yes
Ok program, plan to purchase again because it does not require the most recent version of windows.
It needs improved on asking about and calculating investment income that is tax exempt as a percentage of the fund.
It needs improved on providing estimated quarterly tax payments for Federal and State.
It needs improved on asking about and calculating investment income that is tax exempt as a percentage of the fund.
It needs improved on providing estimated quarterly tax payments for Federal and State.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
I have been using this software for 10 + years; Very few issues. 😉
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bolivia Shagnasty
from Maine
Verified Purchase:Yes
For the last 5 years at least your Maine program is very inaccurate
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, instructions for changes need clarity
on April 23, 2026
Posted by: Anonymous
from FL
Verified Purchase:Yes
What I have always liked was them ease and convenience of doing my taxes with H&R Block. As the specifics in tax laws and regulations change, I am always concerned but from what I submit you guys seem to be accepting so I must be doing something right. On this one I owed a considerable amount of taxes and requested someone to reach out to me as I have voluntarily added more to my federal withholding for this specific reason. One of the options on 2025 spoke to overtime Which I believe should’ve been explained a lot more.
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: oldlute2025
from Bremerton, WA.
Verified Purchase:Yes
My return was rejected by the IRS shortly after I submitted it but I didn't know that because I did not notice the rejection email from HRB until I went to check the status of the submittal.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock