Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,388 Reviews)
Open Ratings Snapshot
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 - Windows, Mac OS
Customer Rating
4 out of 5
4
Numbers didn't match
on April 25, 2026
Posted by: Anonymous
Verified Purchase:Yes
My returns were successfully submitted for both Federal and State. The numbers of what I owed and what I was due for return didn't seem to match at the end.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 25, 2026
Posted by: Dave in Minnesota
from Minnesota
Verified Purchase:Yes
Have used for years with great success. Never let me down, great product!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good but not as good as TurboTax
on April 25, 2026
Posted by: Tax Buff
Verified Purchase:Yes
It produced the expected result but it might have been easier to deal with.
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 25, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Overall, this is a good product. The major problem I have with it is the Minimum Required Withdrawal section.
It is not clear what you should fill in the boxes. The language is confusing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on April 25, 2026
Posted by: StillPending
from Carson, California
Verified Purchase:Yes
I did AND EFILE my return last week but until now your not confirming yet if it was accepted by the IRS
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worked well except for IRA/RMD problem
on April 24, 2026
Posted by: fred2718
Verified Purchase:Yes
Worked well except it kept insisting that I owed additional taxes as I should have taken an RMD from an IRA. Except that I *had* taken the RMD, and had entered that data into the software. I had to manually alter one of the IRS forms to fix the problem.
Pros: Maximizes refund
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
HR block review 2026
on April 24, 2026
Posted by: HR block review 2026
from Minnesota
Verified Purchase:Yes
Using the program was straightforward, printing a pdf of the final was OK.
however. the Minnesota state return did not have a "payment coupon" for folks like me that chose to pay taxes by check in the mail. There were no instructions for this. I enclosed a copy of the first page of the tax form with the payment in hopes that that will make sure my payment is correctly linked to my tax return. I have noticed that the check has not yet been cashed (it normally is cashed within 8 days) -- I hope all is OK.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use.
on April 24, 2026
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
Accurate Federal and State tax return after the final software update.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
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