Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
1
Don't waste your money
on March 12, 2026
Posted by: Unsatisified customer
I thought I had e-filed three different times. Your messages seemed to indicate that I had. When my return was not there after 3 weeks, I went back into the file and checked e-file status. I got the message you have not filed. I followed all the step and submitted the file. I went back this evening and got the message I had not filed. I walked through everything again and tried to file and looked to have succeeded, but when I checked the status, I was told I had not filed. After following some unclear directions, it took another 3 tries to finally get the message that I was filed. It should not be this difficult. When I get the message all is good and click e-file submit, it should file and if there is a problem, it should be clear that the filing was not done - not wait a few days to see if it worked.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, KY
Verified Purchase:Yes
Overall good product, but clunky with difficult sections, specifically 1099-B and the ability to correct easily correctable errors that the program should do without user input..
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fbp68
from Germantown, TN
Verified Purchase:Yes
A basic return. This the last of decades of returns filed through H&R. Totally satisfied as for every year.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from HOUSTON, TX
Verified Purchase:Yes
I continue to be disappointed with the simple-minded print function that requires the printing of 7 useless pages of Schedules 1, 2, & 3 along with Form 1040. I always file electronically. I should have the option of not printing these empty 7 pages for my personal file copy.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Grock57
Verified Purchase:Yes
I have been using h&r for 10 years. It works well.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Scott246
from Berlin, md
Verified Purchase:Yes
Pretty easy to use. First time I tried e-file and it went relatively smooth. Only problem had to go back and add 1099 vendor tins.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: timjim57
from Phoenix, AZ
Verified Purchase:Yes
I have used H&R Block tax software for many years, and keep coming back. It has served me well. However, in my opinion, the one thing that needs "fixing" is the credit segment of the AZ state program. It only handles a portion of the available tax credits, which is ok, but when credits are used which are also deductions (e.g., certain charitable organizations), it becomes necessary to iterate, recomputing the state tax multiple times, to arrive at the correct deduction reduction amount.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GO 28
Verified Purchase:Yes
his is my 2nd yr with H & R Block tax prep service. It is FAR BETTER than Turbotax, which I used for several yrs. H & R is easier, more complete with explanations, easier to go back and forth from page to page, and up from with what my exact costs will be! Thanks!
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock