Your refusal to honor my pc loaded with Windows 7 forced me, after all these years, to use a borrowed machine to care for my taxes. No thanks H&R. You failed me! Next year I will look for something better than H&R.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Last years version was more used friendly, had some problems. last years version I would give it 5 stars why did you change??
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Overall, I am satisfied; however, the import function needs improvement. If you import you should be able to verify and be done. Too many possible data verification errors and they are difficult to see from the import
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Could use one more feature. Calculation of quarterly payments would be a great help.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Been using it for several years now and I am familiar with it. I like how it downloads last years data
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using your product for many, many years. It works well. The additional state purchases are a bit pricey. It would be nice if you could help out a bit there especially for older fixed income people that use your products.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
When I first opened the program, I was a little nervous about switching from Turbo Tax, but it was pretty easy to use. It imported all my needed data from Turbo Tax. The reason for switching was that the downloaded version of Turbo Tax was no longer compatible with Windows 10.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!