Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Jeff22597
Verified Purchase:Yes
Had problems with my tax input data changing just by moving from one topic to another without changing it myself. This ruined any confidence I had in submitting to IRS. Tried online and telephone support options- both useless. Probably will never purchase software again.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom23
Verified Purchase:Yes
Very helpful to have access to the same software year after year especially because importing previous year's information is so easy. However, there were some software clitches with this year's software. Data entry was reset or changed after entering and saving each version of the return. Puzzling why it was changed after saved. Had to go back in and reset information prior to submitting.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Johnny Ringworm
from Missouri
Verified Purchase:Yes
I bought a month ago, just prepared my taxes last week. All worked well, no problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: alrita
from Michigan
Verified Purchase:Yes
I have used you for over 15 yrs, easy to save records, easy to file
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
It had what I needed but it wasn’t obvious were to find or create the form or questionnaire. When making a change in one line, one usually has to go through pages and forms one doesn’t need to change.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bob2842
Verified Purchase:Yes
The AI Chatbot was worthless. It could not answer one question I asked.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Charles, MO
Verified Purchase:Yes
Have used HRB for years, but now at age 84 my vision is weak. How about a LARGE PRINT version, or reformat so zoom view (CTRL+) does not hide needed screen features. Thanks.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tesuque
from NM
Verified Purchase:Yes
I've used tax cut for several years. Easy to navigate returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock