Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Sugar Land, TX
Verified Purchase:Yes
This year the H&R Block software is unusually buggy. It randomly changes fields that have been input for no apparent reason - both the names of accounts and the amounts were randomly changed. I had to go through my return several times to fix these problems. I've been using H&R Block for many years now and this is the first year it has done this.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JJ9898
from Maryland
Verified Purchase:Yes
I have been using it for 4 consecutive years, obviously it is excellent product. However ,I wish it could make it simpler to report backdoor roth conversion, which I did every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta , GA
Verified Purchase:Yes
I have been an H&R customer for yoears and this years taxes were the easisiest by far.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Long time user Billy
from Roselle Illinois
Verified Purchase:Yes
Good as usual but disappointed that you don't support importing tax reporting information from Merrill Lynch as in years past
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: watkipk
Verified Purchase:Yes
I've been using HR Block Software Deluxe plus State for 14 years. As you can see I'm pretty satisfiied with the software.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
this year was so easy that it was scary...... I actually printed it out and wen over it manually tp see if everything I inputted made the forms. It was flawless so I efiled it ..... Yeah 30 minutes tops. Of course I have been a previous user so all datd was preloaded based on last years return..
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
If you don't have a question, it is great
on March 13, 2026
Posted by: Lar82
from Indiana
If you don't have a question, it is great. Fill in the blocks and it does a good job. But if you need help, forget it. My federal return went fine but when I got to the state, I had an error. The instructions said to enter a number (it told me the amount) on form CSA-1099R Block 16 before I could e-file the return. A couple of problems. OPM sent me the CSA-1099R so I shouldn't be able to change it and there is no block 16 on that form (It is kind of like having them say to add information to your W-2). I tried for 10 days to fix the problem. I have started over several times and went back and checked everything more times. So today I decided it was time for help. First, I got a BOT that didn't understand the question. So, after some time, it sent me to a real person. That person asked if I had deleted the return and started over and then logged off. She did come back and apologized.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Jimbohim
Verified Purchase:Yes
Reasonable price. Used for many years. Very pleased.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock