I’ve been using the H&R Block tax software for over twenty years. It has never failed to allow me to complete my taxes easily and with no fears of errors leading to an audit. I plan to continue using it into the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Overall the program was okay, it would have been nice to be able to see a summary view of the forms you had filled out and entered. Some of the instructions/questions were hard to interpret and follow. Some others were vague and needed more clarification. There was a little too much assumption on tax code knowledge and terminology by the user.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've used H&R Block software for many years, however this year I had to upgrade to Win 11, I had been using Win 7 for the many previous years. The OS change didn't affect the overall process of completing the forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
This could be a bit easier to use. We have used this same software in the past, but it just doesn't seem intuitive on some things. I could not find this software in stores, so I had to purchase this online. I purchase more items online that in stores, but I was a little worried whether I would receive the activation code with my online order, etc.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.