I bought software online. Activation code did not work. Some forms are not supported. It is under developed for Mac platform.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I bought this for my Windows 10 PC which was not supported by my previous TurboTax. It worked fine importing my TurboTax data from last year. Just filed both my Federal and State taxes with no issues. I even received my refund just 5 days after filing.
Only suggestion is that the user interface is not as clean or user friendly as TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Works the same as previous years, but this year it gets past entering in my credit card info for the state filing, and the application wand to do a update, which caused me to enter my credit card again, but charged me twice. Would have nice if the program checked for updates before entering my credit card again. The dad is I ran updates the day before:
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.