I usually used TurboTax for my taxes. However for this year TurboTax requires Windows 11 which I do not have so I decided to try out the HR Block offering. It worked fine on my Windows 10 computer and completed my federal & state forms fairly easily. I expect you will move to Windows 11 functionality which will require I purchase a Windows 11 capable computer.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
It was the first time using the software. Everything went well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The only complaint that I have with the download software v the online version is the fact that I have to pay for the download and yet you charge me to file a State return. With the online version both fed and state are free.
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I bought this instead of turbo tax since it no longer runs on Windows 10. It was a bit more challenging since I have used TT for about 10 years, but I'm sure will be easier next year. One not so good thing was that my bank, Wells Fargo, N.A., was not listed as a financial institution that I could import data. Why?? There than that, all was well.
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Previous Turbo Tax user. Switched due to lower price and ability to save to my PC instead of the cloud. Turbo Tax was more user friendly to use. Examples are; clicking on a number on one form and it would take you directly to the worksheet. Could also go directly toggle between the interview view and the form view. A better summary can be clicked on any time. To move back to prior sections already worked on was easier to find the correct place.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.