Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Failed substitute 1099R
from MI
Verified Purchase:Yes
Hugely disappointed that I could not e-file because I had foreign pension income and no Federal ID number for the foreign payer. This is a problem with your software and nothing to do with the IRS.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Does not support needed form 951 for SS payments f
on March 14, 2026
Posted by: Jmg401
from Moorestown NJ
Verified Purchase:Yes
Normally would give this a 5 but this year not so much mainly because the program did not support form 951 and i had to download and print the form and do it manually. It was not that complicated and I couldn’t understand why the program did not support it. Still better than turbo tax
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
not worth the money
on March 14, 2026
Posted by: BR547001
Fed was fine, not so much with the state... have used for years, will not use again
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia PA area
Verified Purchase:Yes
I’ve use HRBlock for years and have never been disappointed. Easy q and a format. Makes fed and state submissions a breeze.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
Severe bugs render the software worthless
on March 14, 2026
Posted by: C70148
from SC
Buggy software incorrectly generates 8949 forms from 1099-DA. The 1099-DA forms show up in the software correctly, but the 8949 generated from that is badly wrong - it repeats one page three times identically and then ignores the rest of the entries. As a result, the calculated capital gains are completely wrong. This is a major bug that renders the software completely useless. I'll have to copy everything over to TurboTax now.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KylieAnne
Verified Purchase:Yes
I'm happy with the download and installation process. Also, the ability to bring data from the prior year. I have an issue with Loss Carry Forward processing as I keep getting an error message that leads me to believe it will eventually be fixed but nothing seems to be happening. And this process has worked quite well for the last 10 years. So let's get it fixed.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KY
Verified Purchase:Yes
I have used H&R Block for the past 20 years and have found the software to be easy to use, especially pulling the prior info into the current year. I use the 1040SR and a few documenting forms and it takes about 2 to 3 hours to complete. Never had a rejection by the federal or state agencies.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DWH83
from GA
Verified Purchase:Yes
I have been using this tax program for years even back when it was called Tax Cut.
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock