Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4
Good but lacking State feature
on March 14, 2026
Posted by: MikieW
from Wheeling, WV 26003
I have used H&R Block tax software for a number of years and am generally satisfied with it. However, for the past two years they have failed me in the state program so that I was forced to mail my state return rather than e-file it which is a bit of a pain in the butt. The state sent out a letter explaining the credit and provided a code number which could have been included so you could e-file the return. However, the software had no provision for it to be included necessitating attaching the letter to a printed state form and mailing it to the tax
dept. So, not only could I not e-file my state I had to pay certified mail postage to mail it...not happy!
dept. So, not only could I not e-file my state I had to pay certified mail postage to mail it...not happy!
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
I use this every year.
Walks me through every topic.
Walks me through every topic.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sarasota Fl
Verified Purchase:Yes
The product is updated often and 9 times out of 10 the update fails and I have to manually download the update and install it manually.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software, love to carry over last years info
on March 14, 2026
Posted by: BobnJane
from NC
We've been using this for many years. I called because I have to file an amendment, first time ever had to. I called and spoke with Patricia she answered all of my questions.thank you.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: 531 Rider
from New Mexico
Verified Purchase:Yes
I have used H&R for years. It always works for my relatively simple returns
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
I've using your format since 2003 and found it to work very well for me!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: KenFa
from Sammamish, WA
Verified Purchase:Yes
I bought this during the BF sales last year. I've use HR&B Deluxe for many years now. I had a challenge this year as when I imported by 1099s from 2 different companies, the aggregated Var-S total was the same for both. Obviously one was in error. I used AI to try and unwind as the individual amounts within the total were correct, the grand total line was incorrect. Unfortunately, there was no way to ungroup the short sales which resulted in having to manually re-input each trade plus reconcile time. According to AI, a known issue which should have been resolved.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KBCOW
from ut
Verified Purchase:Yes
its so easy to taxes with this program, but this year it would not like me e-file. but that not on you.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock