Bought the state and can’t use it cause IRA info won’t move over to the tax form - called for help and said would fix with update but it didnt
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Very good product - worked as expected. the interface was severely dated - much like Turbo Tax, this program looks like it was written for Windows 3.1 back in the 1980s or 90s. Definitely needs a refresh! Import was good, but not as robust as the Turbo Tax imports.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using Tax Cut / H&R Block tax software for years... but the dialog that asks about RMDs needs work. In particular, my RMD and Federal withholding information is reported to me on a 1099R form which is automatically loaded during the income gathering portion of the guide. However later, when questions are asked about whether an RMD was taken during the year, the responses that make sense to me cause the software to double count my required RMD... and report that I owe double the withholding. This is confusing and should be corrected.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.