Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R Block for many years. This year my return has been rejected by IRS, apparently due to a software error in Form 1116. This error was to be corrected by 3/13 but this has not occurred and I am currently unable to file my return. I have attempted to manually correct the values in Form 1116 but the program does not allow this. I will wait for the next general update scheduled on 3/20. There is no way to get appropriate help with this problem and I am becoming frustrated. I'm not sure that I will use this software in the future.
Pros: Easy to import documents
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Empleh
from NJ
Verified Purchase:Yes
Have been using for many years now. Takes the pain out of Tax season !
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Noname26
from Wisconsin
Verified Purchase:Yes
Using the software made doing the taxes easier, but it did require using chat to get help with a glitch I encountered trying to submit state taxes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Another year of HR Block tax software, and as usual all went fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
I had trouble with my computer and I figured it out and they sent me my email to get into your program many times and I really appreciate that.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Abby27
Verified Purchase:Yes
I am satisfied with the program and it was easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TimeforTurboTax
from Bishop CA
Verified Purchase:Yes
Three major problems:
1) Limited compatibility with Mac OS 10.x and Windows 10. There are a lot of older computers out there!
2) No import support for Merrill Lynch? Are you kidding me?
3) New manual entries for, say, an interest source replaces information from a previously entered source. Happens with income sources, W2s, etc. Inexcusable.
1) Limited compatibility with Mac OS 10.x and Windows 10. There are a lot of older computers out there!
2) No import support for Merrill Lynch? Are you kidding me?
3) New manual entries for, say, an interest source replaces information from a previously entered source. Happens with income sources, W2s, etc. Inexcusable.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Too Many Taxes
from SC
Verified Purchase:Yes
Have used the product for many years; it would be great to upgrade the product to allow filers like myself that have to file taxes in more than one state; I've always bought the Federal + State but then have to go out and manually do the additional State I'm obligated to do each year
Also, the product is getting expensive comparable to other software that has now entered the market and price sensitivity may become an issue next year as I've never felt the need to change but money is money.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock