Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,399 Reviews)
Open Ratings Snapshot
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product. 
(
52,731 out of 61,890
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
2 out of 5
2
unsatisfied
on March 17, 2026
Posted by: rungles
from la
Verified Purchase:Yes
Sucks, unable to import w-2 ,unable to print out copies of returns .
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Somewhat Disappointed This Year
on March 17, 2026
Posted by: Anonymous
from CO
Verified Purchase:Yes
When the software was ready to go, it worked great. Unfortunately, it took until mid-March to get all of the software ready to go!!
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Problems with foreign taxes paid
on March 17, 2026
Posted by: rONb95
Verified Purchase:Yes
Had some difficulty. I paid foreign taxes. Filling out forms was difficult. I followed your instructions. Then during the review you found mistakes and i had to do them over. I only came back to your software since Turbotax will not run on windows 10. Next year I will upgrade to Windows 11.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worth the money
on March 17, 2026
Posted by: Anonymous
from NC
Verified Purchase:Yes
I got my copy early and waited for my complicated managed account tax dealing file to be available late. The file downloaded smoothly and made the return easy for me. I've been using the program for many years and even though I now only do the standard deduction, it's still worth if to me.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on March 17, 2026
Posted by: Anonymous
from Sharpsburg, MD
Verified Purchase:Yes
i've been using this app for years for both business and personel tax processing. No issues and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Never disappointed
on March 17, 2026
Posted by: Buster48
from South Carolina
Verified Purchase:Yes
I’ve used H&R Block tax software for several years and I have never been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy, secure, comprehensive program for taxes
on March 17, 2026
Posted by: Van11
from Nahant, MA
Verified Purchase:Yes
I bought this December 2025 for my 2025 Federal and State Income taxes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Loss of features
on March 17, 2026
Posted by: nc80
Verified Purchase:Yes
Took away ability to import data from my financial provider. Took much longer than before to complete my taxes. Loss of feature was not advertised. Will not be using in the future as I will switch tax products.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
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