Sucks, unable to import w-2 ,unable to print out copies of returns .
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
When the software was ready to go, it worked great. Unfortunately, it took until mid-March to get all of the software ready to go!!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Had some difficulty. I paid foreign taxes. Filling out forms was difficult. I followed your instructions. Then during the review you found mistakes and i had to do them over. I only came back to your software since Turbotax will not run on windows 10. Next year I will upgrade to Windows 11.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I got my copy early and waited for my complicated managed account tax dealing file to be available late. The file downloaded smoothly and made the return easy for me. I've been using the program for many years and even though I now only do the standard deduction, it's still worth if to me.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Took away ability to import data from my financial provider. Took much longer than before to complete my taxes. Loss of feature was not advertised. Will not be using in the future as I will switch tax products.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.