Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,399 Reviews)
Open Ratings Snapshot
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product. 
(
52,731 out of 61,890
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Long Time HR Block Fan
on March 17, 2026
Posted by: Just Plain Dave
from Los Angeles, CA
Verified Purchase:Yes
I've used HR Block software for taxes for decades. It seems like the easiest to understand without having to look things up all the time. Ususally, all you need to know is available right from the app.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Disappointing experience
on March 17, 2026
Posted by: Mid Life
from Arizona
Used to be a good program. Updates take way to long. waited over 1 month to file because of depreciation worksheet.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Program
on March 17, 2026
Posted by: Anonymous
from NC
Verified Purchase:Yes
This program is very easy to use, and I have used it for years.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistent and robust features
on March 17, 2026
Posted by: SeeDoubleYou aka CW
from Tempe, AZ
Verified Purchase:Yes
I switched to using H&R Block in 2009, and never looked back. I am so pleased that you all have stuck to the same format for all these years. Every new tax year, I used to hold my breath when installing your software on my local computer, anticipating "Oh, this is probably the year that H&R Block decided they need to change everything from an easy installation and a very straightforward format to something 'new' that will surely disappoint me"
Well, you havent disappointd me! I think it's great that H&R Block has stuck to what works for all these years and stayed so consistent from installing the software to filing tax forms. For personal tax filing, H&R Block has to be the best!
Thank You!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great, software and easy to use. Using it since 20
on March 17, 2026
Posted by: Over Taxed Man
from Louisiana
Verified Purchase:Yes
Great, software and easy to use. Using H&R Block software since 2003.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great product
on March 17, 2026
Posted by: MrBillSir
from Seattle
Used this product for years and always works as agreed!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Bill, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Terrible timing of software updates in 2026
on March 17, 2026
Posted by: Anonymous
from Smithville, MO
Verified Purchase:Yes
Bought on sale late 2025, worst experience I've had in 15 years of using HR Block tax software. Totally unprepared and lack of communication concerning software updates for the four new deductions resulting from the July 2025 OBBB.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 17, 2026
Posted by: r2miler
from Springfield, MO
I was disappointed this year's program was not updated to import to import Merrill Lynch, Pierce, Fenner & Smith brokerage 1099-Div and 1099-B like I understand Turbo Tax was.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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