Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,399 Reviews)
Open Ratings Snapshot
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product. 
(
52,731 out of 61,890
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Very easy to use program.
on March 18, 2026
Posted by: Anonymous
from Ct
Verified Purchase:Yes
Used for years, like import features and ease of use. Don't like paying to e-file state taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Issues with the UI
on March 18, 2026
Posted by: Anonymous
from NE Ohio
Verified Purchase:Yes
Each year you UI seems to get worse and worse .... navigation is a real proble
Wen I needed to go check and correct a problem there was no way to return to the page I was on without going through the entire return again .... if there was a way it is not obvious, hence my criticism.
Pros: Fast
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good tax preparation software
on March 18, 2026
Posted by: BCruzian
Verified Purchase:Yes
I bought this a month ago and I'm so happy that I did. First of all it is compatible with my computer's
Operating system Win 10.
And it was easy to use such that I was very happy with the refunds that I will receive.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great siftware
on March 18, 2026
Posted by: Anonymous
from Pittsburgh PA
Verified Purchase:Yes
Great BUT did not catch I did not out include investment address and phone number. My return got rejected because of this
Please update your software to check for investment addresses.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to download and use
on March 18, 2026
Posted by: Anonymous
from Marshfield WI
Verified Purchase:Yes
Have used this software for last 3 yrs. Really like it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very good tax program.
on March 18, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Excellent tax program, good explanations, user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Reminders!
on March 18, 2026
Posted by: Anonymous
from Northern Virginia
Verified Purchase:Yes
Excellent treatment and advice during interview of Schedule 1-A tax deductions and Schedule B prior year capital loss carryovers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not as good as years past. Innacurate
on March 18, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Schedule D had errors this year. Entered my wife's and my information on same return and it showed the totals as identical, even though the individual entries were correct (and not identical).
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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