Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: RiseUp
from Illinois
Verified Purchase:Yes
Being using this software for several years and very happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Oldie77
from Venice, FL
Verified Purchase:Yes
I have been using your software for over 10 years. It does what I need to do and makes it fairly easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northeast Ohio
Verified Purchase:Yes
Interview is thorough and intuitive. Easy for more experienced users to jump right to topics or forms they need and skip those that are unnecessary. Great feature = Live help available. Electronic filing = Speedy refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Generally Very Good. Problems entering capital gai
on March 18, 2026
Posted by: Anonymous
from San Anselmo, CA
Verified Purchase:Yes
I've used HR Block Deluxe Plus State for several years without difficulties. This year I had difficulties adding data from a form that listed capital gains for sale of stocks. The form provided by Fidelity was not in synch with requested data by the HR Block software. It took me a great deal of time to enter the data. I was very unhappy with that. Otherwise all went well.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NORTH OLMSTED OHIO
Verified Purchase:Yes
IT IS EASY TO USE BUT I THINK THE WAY TO START UP THE APPLICATION NEEDS TO BE MORE SIMPLE AND LESS TIME CONSUMING.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
It's been working for me
on March 18, 2026
Posted by: Mamacarol
from Raleigh, NC
I've been using HR Block tax software for years. I'm happy with the explanations and the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Beetfarmer123
from Sublimity, Oregon
Verified Purchase:Yes
I have used HRB for years and this is the first time I had trouble updating. I get messages that say I can’t open my filed tax return, not online or from my saved location, because “My state return is not updated”. When I try to update the software goes back to where I started. Separately, I also got an error message 1004 and had the same circular update experience. Fortunately, was able to submit both returns, but my federal may not be updated and I was able to finish the state return before the update message kept blocking me. I cannot check the status of either the state or federal return because of the update blocks. I sent feedback online to HRB and got no response yet.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Notsurewhatisnext
from MT
Verified Purchase:Yes
I have been using HR Block software since way back when it was called TaxCut. It has generally worked well and it easy to use. However, in the past 2 years, I have had to call support in order to acquire the state side of Deluxe+State. It adds a rather displeasing additional hour plus onto the process of doing taxes. Eventually, with support, I have been able to get things done, but it is a terrible glitch. Because of this challenge and its occurrence 2 year in a row, I am considering switching to TurboTax next year to see if similar or other problems exist. We will see.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock