Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Anonymous
from Rancho Cucamonga, California
Verified Purchase:Yes
Worked like a charm. The only improvement I can suggest is to add an entry for the IRS PIN that is mailed to a taxpayer to protect identity. Other than that, everything works well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mrt3527
Verified Purchase:Yes
When the program checks for errors you should highlite the area that needs to be corrected in red so it is easier to find
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: JRH61
Verified Purchase:Yes
The “Planning” section was very late in providing the needed update and then HAD OBVIOUS ERRORS IN CALCtions
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
2
Costly Confusion: State Tax Withholding Error Unde
on March 18, 2026
Posted by: Bryan_California
from Pacifica, California
Verified Purchase:Yes
I was disappointed with H&R Block Tax Software with State Return after it miscalculated information from my W-2. The software incorrectly claimed that I had no state taxes withheld, when in fact I did. This forced me to spend extra time manually reviewing and recalculating my return to correct the error.
Beyond the inconvenience, the experience left me questioning what other parts of my return might not have been calculated correctly. Tax software is supposed to provide confidence and accuracy, and this situation did the opposite. While the interface is generally user-friendly, the potential for critical calculation mistakes makes it difficult for me to fully trust the results.
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Old fart with bad eyes
from Arizona
Verified Purchase:Yes
Pretty easy to do my taxes. Really need a way to make the font size larger for us old farts though. I had to use a magnifying glass on most parts.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used HR Block software for over a decade and have been very happy with it.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Begman380
from Emerson NJ
Verified Purchase:Yes
The software itself was great. Issues with filing to both Federal and State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, OK
Verified Purchase:Yes
Purchased in fall, 2025 and used it in early February. Completed in about 2 hrs, with no problems at all. Filed US and state returns that day and received refunds within 2 weeks. Very satisfied with this product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock