Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: lnhfbo
from Minnesota
Verified Purchase:Yes
Has worked like it should for the past ten years or so
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Redman2
from Illinois
Verified Purchase:Yes
I like the ease of doing my taxes with this product. The questions are easy to understand and directions clear
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: NL5042
Verified Purchase:Yes
I have used this software for MANY, MANY, years and Love it!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Im Not Bob
from MN
Verified Purchase:Yes
I have used Turbo Tax for YEARS - Glad I switched to HR Block. Easy to use, with understandable explainations if I needed more information
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Fairly easy to use. However I had to amend my return and I was unable to file the 1040X electronically. It kept rejecting. It gave a reject code, but no explanation of what was wrong so I couldn't fix it. That is unacceptable.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Gary, we’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ACann
from New Jersey
Verified Purchase:Yes
Straightforward and easy to use. It helped me get my taxes done fast and accurately.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bear05
from Auburn, CA
Verified Purchase:Yes
Easy to use, simple instructions and support if needed. Allows for electronic submissions on 1st day open to filing. This in turn offers tax refunds within two weeks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
Found a software bug that Block refused to fix.
on March 19, 2026
Posted by: ATulsan2
from Oklahoma
I used TurboTax for 30 years until this year when it would only work with Windows 11 which I refuse as this point to use. The H&R Block software didn't have that restriction, so I obtained it. Everything went fine until the final validation when I received an error that on Form 5329, lines 53b was incorrect and to fix it. The error was "Calculations of form 5329, line 54a and 54b are not available in the update. You'll have to wait for future update to file your return." I waited almost 7 weeks for an update and nothing. I called and finally talked to someone who said, "wait 3 days." The calculation on that line was 100% correct per the instructions. This is a bug as far as I can see and should have been pretty simple to fix but they did nothing. I am extremely disappointed with the inability to get help for this problem. I finally just printed it anyway and mailed the Fed form in. Very disappointed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock