You have a real glitch with the Virginia software. Someone needs to fix the exemptions for over 65! It is not an automatic exemption. You need to calculate the federal adjusted gross income before giving someone a 65 and over exemption. Calculations are required and are not used in your software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
The Software is easy to use and search for forms and questions. Uploading tax documents was quick, secure, and easy. (Apx 2 years ago, the software had a glitch that did not allow uploading of tax forms - a serious problem - this has since been corrected.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I was able to complete my income tax forms and send them in January 28, 2026. I received my federal refund Early February. and the state refund in May. I was elated. The only problem I had was that i missed the California "Direct Deposit" some ware in the "Program". Otherwise, everything went great. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
H &R Block software is easy to use, and has allowed me to complete our taxes for the past few years. What I used to fear (doing our taxes myself) is now just an annual routine that's made easy with this software.
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.