Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Khoell
from Papillion, Nebraska
Verified Purchase:Yes
I used the software but apparently it did not give me credit for my husbands military retirement pay in Nebraska so I ended up having to go to store to get it fixed. So I am going to pay twice
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate New York
Verified Purchase:Yes
I've used H&R Block software for more than 15 years straight now with no complaints. I love the way it keeps track from year to year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Garland, Tx
Verified Purchase:Yes
I have been using HR Block since it was tax cut. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gdn10
from Florida
Verified Purchase:Yes
I'm a long time user of H&R Block tax software. I do multiple returns with it each year, and i don't consider using any other tax preparation software. I'm IRS trained and find H&R Block s/w more than adequate for the diverse types of returns I prepare. The software questions are well thought out and I appreciate the format used. It is helphul without getting in the way of the preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rhode Island
Verified Purchase:Yes
I have been using the H&R Tax Software for more than 10 years.
I have never had any problems understanding/using the software..
I plan to continue using the product for many more coming years..
Keep up the good work with this software...
I have never had any problems understanding/using the software..
I plan to continue using the product for many more coming years..
Keep up the good work with this software...
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Review 678
from Livingston Tx
Verified Purchase:Yes
Have been using your app for years and it always works fine 😊
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Ridgeville Ohio
Verified Purchase:Yes
I have used H&R software for several years and found it easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
There were flags at the finish. I looked unto each one, but there’s no way to cancel the alert after the review.
The IRS calculated that I had a penalty that Block didn’t.
I purposely didn’t allow the software to link to Quicken. Last year I did that and all revenue doubled requiring me to go line by line eliminating duplicate entries.
The IRS calculated that I had a penalty that Block didn’t.
I purposely didn’t allow the software to link to Quicken. Last year I did that and all revenue doubled requiring me to go line by line eliminating duplicate entries.
So overall, I’d say this is beta software, not quite ready for primetime.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock