Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,399 Reviews)
Open Ratings Snapshot
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product. 
(
52,731 out of 61,890
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy To Use!
on March 20, 2026
Posted by: Anonymous
from Edmond, OK
Verified Purchase:Yes
I’ve used H&R for several years now. It’s always easy to use with great instructions. Easy to file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Won't electronically send
on March 20, 2026
Posted by: Anonymous
from Stone Mountain, GA
Verified Purchase:Yes
Will not electronically send if only have Social Security benefits
Pros: Easy to prepare
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worked well.
on March 20, 2026
Posted by: joem83
Verified Purchase:Yes
Very easy to use.
Material on "Excess Accumulation" is vague and hard to decipher.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on March 20, 2026
Posted by: Lolo69
from West Virginia
Verified Purchase:Yes
For 2 years I have got in trouble with the Stste of West Virginia. I had to end up paying 2024 and this year they reduced my refund
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simplicity is its best feature
on March 20, 2026
Posted by: Anonymous
from New York State
Verified Purchase:Yes
I've used H&R Block's program for several years and wouldn't dream of paying a tax preparer now. The program is a simple, easy-to-understand, step-by-step process. You can't go wrong.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Comprehensive and easy to use.
on March 20, 2026
Posted by: Anonymous
from Wyckoff, NJ
Verified Purchase:Yes
Excellent software. Have been using H&R Block for years. Complete trust in preparing tax returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on March 20, 2026
Posted by: VTFishhead
Verified Purchase:Yes
Been using this software for better than 25 years. Would not use anything else to do my taxes.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Glitch in Software
on March 20, 2026
Posted by: morris359
from WI
Verified Purchase:Yes
It has always been good in the past, but this year there was a glitch in the software. After I sent the taxes in electronically it showed I owed money but when I sent it in it showed I was getting a refund. a difference of one thousand dollars. It took a while to find but the software kept dropping a deduction for me after completing. I did not owe and the correct version was sent in but I just had to wait it out and see what happened with the state since there was no way I could see to verify what was sent in.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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