Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
1
Return rejected due to software error
on March 7, 2026
Posted by: Mike4567
from Florida
My return was rejected because of a software error on form 1116. One would expect that the software had been properly tested.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kemah, TX
Verified Purchase:Yes
I have used HR Block tax software for at least 10 years. Easy and works great!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
Download and installation went quickly - easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack27658
from Washington DC
Verified Purchase:Yes
I found it disappointing that the program would not accept “RIC“ meaning regulated investment company as the foreign country that is the source of a foreign tax. I had to do a workaround to get the credit to show.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: rolson24
from Dallas TX
Verified Purchase:Yes
The PC Program was easy to use. As it is every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bellingham Washington
Verified Purchase:Yes
I've been using this tax software for more than 20 years. I really like it. But I have 2 suggestions to make it a better product.
1. When printing it out, all the extra pages with the 1040 print out. Most of them are not necessary because there is nothing on them. A waste of paper and ink.
2. When entering 1099-B transactions its a little confusing where to put them.
1. When printing it out, all the extra pages with the 1040 print out. Most of them are not necessary because there is nothing on them. A waste of paper and ink.
2. When entering 1099-B transactions its a little confusing where to put them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 1040X
Verified Purchase:Yes
Have used H&R Block Tax Cut software for 12 years. First time I had to file 1040X. Instructions are not very conducive to accomplishing this. Had to call to get correct information on how to file electronically. Although not a generally used process, should be better documented!
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
Buy it every year even though our taxes are simple. I like the support and validation checks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock