Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
Incorrect AGI for 2016
on February 15, 2018
Posted by: Grant G Jacobsen
You automatically entered $186,540 as our AGI for 2016, and the IRS rejected the return. I "overrode" your entry and substituted $475,844 as the AGI for 2016. The IRS accepted this number. You made a serious error.
Pros: Fast
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Wrong AGI from Last Year
on February 14, 2018
Posted by: Jerrydav
Incorrectly listed 0 for my AGI from last year. Program would not let enter manually. As a result IRS rejected e-file.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great product, but was rejected due to a software
on February 14, 2018
Posted by: Taz100
Have used for three years and no problem. This year the software failed to pull from previous year record, AGI from line 37, so it was rejected by the IRS. Once I corrected with a override I was OK.
Pros: Easy to install, Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
VERY EASY TO USE
on February 14, 2018
Posted by: PEL1
from CHITTENANGO, NY
Verified Purchase:Yes
I'VE USE H&R FOR SEVERAL YEARS AND I WILL CONTINUE TO USE IT FOR SEVERAL MORE.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy and simple to use.
on February 13, 2018
Posted by: Lizzy2017
from undefined
I have been using H&R Block software for several years now and trust it completely.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Preparation Tool!
on February 13, 2018
Posted by: Seasonal
i enjoyed the ease and simplicity of Basic 2017, no extra fixes.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great
on February 13, 2018
Posted by: Gabor I
Yes the return was fast and easy with the product and hope next year it will be even faster
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great CD Tax Inf
on February 13, 2018
Posted by: Bbelue
Verified Purchase:Yes
This is my 6th year with H & R Block and I wouldn't use any other company. Great job!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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