Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
Ok
on April 15, 2019
Posted by: Ken George
from Crandon, wi
Its ok, but there are hidden costs in it, had to upgrade and pay for efile.
Cons: Time consuming, Hard to import documents
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Support help stinks
on April 15, 2019
Posted by: VWebb
from Portland, CT
Worst back up help. Cost me more then having professionally done. I have used this the last dozen years and this was the worst.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Outstanding product, a life saver.
on April 15, 2019
Posted by: Captain Fun
from Rogers, Arkansas
I use it every year.I would not be able to live without it at Tax Time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Super Easy and Thorough
on April 15, 2019
Posted by: 2slow2go
from Jax Fl.
I have used it the last five yrs. E-filed the last two yrs. reasonably priced. Love It!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent program
on April 15, 2019
Posted by: Lupe53
from McAllen TX
I have used your product for many many years... The only thing is that when a return b is rejected I lose that free e-file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Needs work.
on April 15, 2019
Posted by: Yo Yo MC
from Joisy
The rental income I input on my federal return did not get loaded onto the state return. This is the second year in a row this happened for me. Also, the program didn't e'file my taxes when I scheduled them. I had to manually do it a day after I scheduled it on the program.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple to use
on April 15, 2019
Posted by: JSbrms
from NJ
Mailed to me early in 2018 and had plenty of time to prepare
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
user friendly
on April 15, 2019
Posted by: uncmtg
from Roanoke VA
always have used H & R Block software - very user friendly and simple to understand- simple guides way through the process
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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