Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: DonC46
from Orlando, FL
Verified Purchase:Yes
I have used this software for many years and it has always worked great for me. This year when I completed my taxes and went to e-file one last box wanted my 2018 adjusted income from line 7. The box was greyed out and wouldn't let me enter anything. I thought that since I had imported last year's information that the software had calculated the correct information. I filed my taxes only to have the IRS reject my e-file. I had to go back and use an override process to enter the right info. Never had this happen before.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program
on February 2, 2020
Posted by: PJ427
from Florida
Been using the Basic program for several years now.
It is very user friendly. Excellent overall.
It is very user friendly. Excellent overall.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 1, 2020
Posted by: Joewy
from Wyoming
I have used this software for years, in my opinion it is the best.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fantastic Help for filing retruns
on February 1, 2020
Posted by: tony131076
from San Antonio, TX
The tool was suggested to me by a friend and it was such a easy process felt really confident and online help and answers was really helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Product is good value for the price
on February 1, 2020
Posted by: phillee
from Mineral Ridge, Ohio
Easy to use system. Happy with this purchase. Have been using H & R Block for several years now and my satisfaction continues
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Super easy !
on February 1, 2020
Posted by: Debra59
from Texas
We buy this product every year , and always will .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BWINDUSSA
from Utah, USA
Verified Purchase:Yes
I submitted my taxes this year January 27. I got my refund January 31!
Am I happy I bought this??
Oh YEAH!!!
Oh YEAH!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gen X User
Verified Purchase:Yes
The installation of the program was difficult and frustrating. Although I found entering my tax information rather simple, I can see how a few questions could be confusing or misleading to some customers. Overall, a very good product. I will use it again.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock