Relatively easy to use. I did have a problem with my federal retirement income and the simplified general rule as I have already received full credit for my prior deductions. Got it figured out and completed and filed the return successfully. Due to the new tax law I was not able to claim deductions so cannot comment on how that would have went.
My tax returns are not complicated. I've been using H&R Block tax software for years and the program guides me right through the paperwork process. I really like the way the software uses previous years return data to fill in the blanks in current filings. The five free e-filings allow me to do my children's returns for them. Makes me a hero!
Pros: Easy to prepare, Easy to import documents, Fast
I used the PDF import of my W2. It said it was successful, but it was not. Fortunately the review caught all the mistakes. I ended up delete the imported version and enter all information manually. I would not recommend using that feature.