Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: LenRuc
Verified Purchase:Yes
Very easy and intuitive to use. It has always worked as advertised. I've used it for 4 years without any problems
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RJSFL
from Florida
Verified Purchase:Yes
Software was very difficult to load onto my computer. Disc would not work so had to load from website and still difficult to load and install. Once loaded and return started would not save the return in the usual folder and would not create the file in the location recommended by the program. Spent hours just trying to get the software to work properly.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Very helpful software
on February 25, 2020
Posted by: PJ5522
from Ocala fl
The interaction with prior years returns makes this the top choice
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Very clunky program
on February 25, 2020
Posted by: davidjs
from DC
Been using them for years, and I'm pretty much stuck with their software, but they haven't made any improvements at all in user interface. It's a clumsy program that gets the job done, but should really be much more user-friendly. Their state programs are particularly weak.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Very clunky program
on February 25, 2020
Posted by: davidjs
from DC
Been using them for years, and I'm pretty much stuck with their software, but they haven't made any improvements at all in user interface. It's a clumsy program that gets the job done, but should really be much more user-friendly. Their state programs are particularly weak.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Ccs21
from McGregor,texas
Verified Purchase:Yes
Have used this program for as long as I've used a computer have had no problems as long as I enter all my data correctly and I would recommend it to everyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BEAUDREAUX
Verified Purchase:Yes
I use H&R Block Basic every year to file my Federal taxes. The program is intuitive and easy to use, and I have never had any issues. The program imports your data from previous years, allows you to e-file, and points out things you might have missed. It is truly painless using this program to file your taxes. Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Crow
from Terrell, Tx
Verified Purchase:Yes
The 5498's are hard to determine and cause issues with entry. The questions and explanations don't help. Stick to the boxes and information on the forms. The average person doesn't understand the form. Also the software auto populates a prior year amount which calculates a tax you don't owe. Fix the form or the sotfware.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock