Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Gary Gordon
from Deerfield Beach Florida
Verified Purchase:Yes
Your product was not compatible with windows. Very frustrating. I had reinstall 3 times in order to submit it. Once you exit from the software an error message noting your software is not compatible with windows.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
IP Pin Issues
on March 20, 2020
Posted by: SavvyShopper55
from Houston Texas
I had not received a new IP Pin and when I tried to file with the 2018 PIN the return was rejected. The software was not very helpful in how I should get a new PIN from the IRS. Also it was hard to find the screen I needed to use to enter the new pin once I got one. Otherwise the software is very helpful in guiding one through the process of completing the necessary forms.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
IP Pin Issues
on March 20, 2020
Posted by: SavvyShopper55
from Houston Texas
I had not received a new IP Pin and when I tried to file with the 2018 PIN the return was rejected. The software was not very helpful in how I should get a new PIN from the IRS. Also it was hard to find the screen I needed to use to enter the new pin once I got one. Otherwise the software is very helpful in guiding one through the process of completing the necessary forms.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
This is a great Program
on March 19, 2020
Posted by: jb165
from Kerrville, TX
This software makes it possible for me to do my own taxes and feel like they are prepared correctly. On top of that the end product looks like I went to professional preparer. I have used this software for years and that just makes it so much easier because it fills in so much of the data automatically from last years data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: suckegg
Verified Purchase:Yes
Tax package helps me with a important task and does it accurately. The Fed seems slow in sending me my refund.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3
aVERAGE NO SPECIAL FEATURES
on March 19, 2020
Posted by: PATERNO
from OHIO
THE PDF SOFTWARE WOULD NOT PROPERLY INSTALL. COULD NOT PRINT A PDF. THIS WORKED FINE IN 2017 BUT NO WAY NOW.
THE HELP FOR A TAX PRO FOR A FEE IS A RIP OFF. WHY DOES A STATE PROGRAM COST MORE THAN THE ORIGINAL ?
THE HELP FOR A TAX PRO FOR A FEE IS A RIP OFF. WHY DOES A STATE PROGRAM COST MORE THAN THE ORIGINAL ?
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: JJCW
from st. louis, MO
Verified Purchase:Yes
Easy to install and use. If you used it the previous year it updates the current year with everything you need to make it even easier to file. E-file is a breeze too!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mike Blanche
from Central Texas
Verified Purchase:Yes
I have used H&R Block's software for about 10 years. It turns out to have features not even mentioned, such as being able to file an amended return. This was the first year I had any problem at all with it, and that was some sort of glitch about needing a "copy number" for a 1099-misc.
Pros: Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock