My wife and I are at a stage in our lives where we have no dependents and have a basic retirement income with SS and we each have 401k sources to control. Our potential for using anything but the standard deduction is not good so the basic software is perfect. I was asked all the right questions and was able to finish the entire process in about 30 minutes.
When ever I asked for help it offered help with tax questions, but not help in using the program. For example, I wanted to change payment dates, but I had to run through the entire program to find where to do that. I could not find the answer in the help section
Been using for years. Use H&R Block for Federal. Complete MO taxes on PDF file furnished by State. Would be nice if I could attach PDF to HRB and file both electronically. Would not mind paying a reasonable fee for this.
Pros: Easy to prepare, Easy to import documents, Fast