Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Well satisfied
Verified Purchase:Yes
Have used basic version on not so basic returns for over 10 years. Only hiccup was 2018 when personal data didn't transfer from prior year.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Posted by: Mardevek
from Connecticut
Verified Purchase:Yes
Excellent product that I have used successfully for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Earnest T
Verified Purchase:Yes
Easy to use and constantly updating to ensure final returns are accurate.
Written by a customer while visiting HRBlock
Posted by: Dmitriy1217
from Los Angeles, CA
Verified Purchase:Yes
Super ratty to use and helps along the way. Honestly, the best tac software I've ever used
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Software Glitch
on April 17, 2020
Posted by: Anonymous
from New Jersey
I really liked learning how to do my own taxes. However, I could not see my finished federal and state taxes. The software kept taking me to an unfinished federal tax return. I already completed both federal and state returns. I know what I am receiving in refunds and waiting on state status. How do I get to see my completed forms for my records from your software.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: ltb100
from Louisiana
Verified Purchase:Yes
Easy to navigate, if you’re unsure of the correct answer to a question the quick notes usually guide you to the proper response.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BillsReview
from illinois
Verified Purchase:Yes
I have been using for about 20 years. Good basic features. Import W2 seems to never work. Going back once past the final review doesn't work. It tells you to fix things that you cant change. Not much help included, had to search the web a lot for advice.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Super User Friendly
on April 17, 2020
Posted by: Rebbyjean
from Florida
I wasn’t sure I could do this myself but my return is just the short one so I figured I would give it a try. The program is very user friendly and I had no trouble until the very end. The program kept asking for a Tax ID number and I kept looking for the wrong one! When I realized that was the problem, I was able to provide the number and wahlah, my return was finished. I will definitely be using this program again in the future. Because this was my first time using this program, I did not have any documents to import, it was easy to just type in the information.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock