Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Average Joe taxpayer
from texas
Verified Purchase:Yes
For the last 30 years I had been using Turbo Tax and have had little to no problem. This year I wet to H&R and had nothing but problems. Even though I fillen out all the questions properly it still kept telling me I did not have to pay any taxes. As I am smarter than that I used H&R support to findout why, I was told that if the software said so then that is what I should do and if I though it was wrong to contact the IRS. As I did not want to be charged with filing a false report I contacted the IRS and they verified that I did have to pay taxes. Know comes the problem of trying to get H&R software to file my taxes correctly. Don't ask me how I did it but I did manage to get them sent in and I do hope the software didn't change it as that will be quite costley. In short, support was no help and she stated she was not a tax expert, 2 the software is noware near a easy to use as Turbo Tax and Turbotax has never tried to lead me down the dark road. No, I would not recommend H&R!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: JMJ85
from Fairfax, VA
Verified Purchase:Yes
I used to be on TurboTax for awhile but then my father started using this and i thought it would be a while new system of doing things and take longer when it was my turn to do my taxes but it was very easy to use and had everything i needed to do. also it looked very nice and had a good flow in the app!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Long TimeCustomer
from ohio
Verified Purchase:Yes
Worked great except I had to manually enter the amount required for line 6 of the form 8606. The software never asked for this data. If I hadn't known it was necessary it would have filed an incorrect taxable amount.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Shoelessjeff
from Illinois
Verified Purchase:Yes
I had problems using the e file after April 15 for the extension. It should have been updated automatically. I spent over an hour trying to upload the efile.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Polly Bear
from Lake Co, Fl
Verified Purchase:Yes
I have used this software for over 10 years and have never had a problem. Simple to use even for self employed and final filings after a death.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Patrickx
Verified Purchase:Yes
Hard to move around to find places for corrections. Error messages are very confusing and very difficult to fix.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Pre-populated the information from last years return to my 2020 return. It took me five minutes to get everything done!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Easy to use and file taxes. Lets you have confidence in the results you submit to the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock