Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
1 out of 5
1
Your lack of SUPPORT.
on April 24, 2021
Posted by: George2
from FL
Verified Purchase:Yes
Tried calling to get an answer to a simple question.
3 times just to get in. Each took over a half hour.
4th time CUT OFF, I think on purpose.
5th time they said not supported call IRS.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Tax Software
on April 23, 2021
Posted by: Anonymous
from OK
Verified Purchase:Yes
Good easy to use tax programs but getting very expensive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on April 22, 2021
Posted by: Anonymous
from Dayton, NV
Verified Purchase:Yes
Extremely user friendly! And. Well worth the price
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 22, 2021
Posted by: Using for years
Verified Purchase:Yes
I’ve been using this for years. Easy to use, understand and complete. My only negative is Block has no way to continue your account. I have new computer and had to start from scratch, unable to carry anything over. The help line was unable to help and probably knew less than I did.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Highly Recommend HRBlock Tax s/w
on April 22, 2021
Posted by: Anonymous
Verified Purchase:Yes
HRB works well, reasonable navigation, smart downloads of data, but really I switched to it from turbotax due to Intuit's continual FU procing changes to screw over loyal customers.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for Seniors.
on April 22, 2021
Posted by: OC41
from Central Florida
Verified Purchase:Yes
The Software is very easy to use. Have been using it for years. Nice to be able to submit the tax on line.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great product!
on April 22, 2021
Posted by: David Salomon
from Florida
Verified Purchase:Yes
Great product; it needs just to explain some issues in a more simplified language.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Huge tIme savor.
on April 21, 2021
Posted by: AllenR99
from West coast
Verified Purchase:Yes
The download features are such a time saver! Importing the previous years return is such a time saver! Easy to use for the most part. Could use more IRS references imbedded to consult when I have questions.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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