Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
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Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Did Everything I Needed It To Do
on May 8, 2021
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
This software is listed as "basic" but it handled everything you would think you would need to pay for more to get more feature-loaded versions like my investments, capital loss carryforwards, and calculating taxes for rental properties I own. It's not advertised that way, but I guess for legal reasons, the basic version has to be able to handle more sophisticated tax situations which makes it an exceptional value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good programs -- sneaky pricing
on May 8, 2021
Posted by: DudleyF
Verified Purchase:Yes
Program works fine. Transfers from previous returns correctly. Simple to use. Only problem is the state e-file fee they slap on at the end is excessive and you are not informed of the amount until you have entered all the info. If you decide you want to avoid it and paper file your state return, you must go back a half dozen screens and then re-enter. I think they call this "bait and switch" in retailing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Legible is preferable to pretty.
on May 8, 2021
Posted by: Hilaryknitz
from Missouri, USA
Verified Purchase:Yes
Good software, easy to understand, but difficult to read text in some areas. Whoever thought pale green text on a white background was easy to read needs a few lessons in contrast and legibility. Please add an option for the user to toggle to all black text.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
It Works, but Not Well
on May 8, 2021
Posted by: Ken Weigel
Verified Purchase:Yes
The entire process is confusing. If you fail to enter some information, the software will not let you proceed, but it does not tell you why. There is no menu driven information, it does not tell you EXACTLY what you should do, or where you get the information. Frankly, next year I will just do it by hand, it is easier. Thje one good think I can say is that I used your competitors software last year, and it was even more confusing and less helpful than yours. Like I said, next year I am doing it by hand.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on May 7, 2021
Posted by: Jim E
from Texas
Verified Purchase:Yes
I’ve used H&R for the lat 4-5 years. It’s easy to use and maximize my returns. What more do you think you want?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy To File
on May 7, 2021
Posted by: Sir Johnny
from Tennessee
Verified Purchase:Yes
Easy to follow directions make it easy to file my taxes through H & R Block Basic Software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2020 H&R Block tax program
on May 7, 2021
Posted by: G Levingston
Verified Purchase:Yes
Very easy to use, walks you through the process with no issues
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Basic Software Taxes
on May 5, 2021
Posted by: Osvaldo Arafet
from Pembroke Pines, Fl
Verified Purchase:Yes
Like always from this products, no failed, is very good software and secure.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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