The only problem I had with the software this year (which I have been using for over ten years) was the lack of CDs. I had to pay extra to have one mailed to me which came after my taxes were already submitted. We don't all care to download our programs.
This is the 1st year I've looked at the reviews I was surprised at the comments of those having problems Ive purchased this product for years never had any problems
It got the job done, but there was little to no information on how calculations were made, which made me pause throughout the process - especially since I had to file for two states.
Did not like the charges associated with states and e-filing. Way too expensive for a low (and I mean LOW) income level.